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 Omnistar Live helpdesk support software - Added 11/02/07
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Omnistar Live is a dynamic helpdesk support software system that allows you to chat with all your web site visitors, log support issues in a web based ticket system and create a web based knowledgebase. Omnistar Live is also dynamic technical support software that can be used to manage technical support issues reported in any call center.
License: commercial | Version: 7.1 | Platform: Linux, Windows, PHP, MYSQL
Rating:  (0/5) | Votes: 0 | Hits Out: 10 | Hits In: 0
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LIVE TechSUPPORT - Added 05/01/07
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LIVE TechSUPPORT allows you to interact effortlessly with your website's visitors. Using LIVE TechSUPPORT you can provide support and/or sales assistance all in real time and directly from your website when you are online and interactive support when you are offline. Increase your sales, reduce your costs, improve customer service. LIVE TechSUPPORT is inexpensive and a great hosted solution. Full Web-based or software interfaced. Developed in 2 languages: English and Portuguese.
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Rating: (0/5) | Votes: 0 | Hits Out: 29 | Hits In: 0
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SiteChatter LIVE HELP Solution - Added 05/01/07
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Give better customer support with Sitechatter Live Help Software. Initiate Chat with your web site visitors. Push images and web pages directly to their desktop. Unlimited support reps, unlimited chats for the same low monthly fee. SiteChatter Live Help Solutions will install and configure for you.
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Rating: (0/5) | Votes: 0 | Hits Out: 18 | Hits In: 0
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TiNSupport (Remotely Hosted) - Added 05/01/07
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TiNSupport provides you with the ability to have one-to-one conversations with many clients. The client interfaces with a single support person whilst that support person can be having several different conversations.
Features of the helpdesk chat application include; 1. HTML formatting
2. Preformated responses
3. The ability to ban chatters
4. The designation of support requests
5. The ability to save conversations
6. Multiple skins
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Rating: (0/5) | Votes: 0 | Hits Out: 26 | Hits In: 0
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FREE! QuickBEEP’s Real-time Live Web Site Chat! - Added 05/01/07
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Add FREE real-time chat to your web site at NO CHARGE! Offer your customers the opportunity to complete a sale by getting the information they want and need to buy your products when they are ready!
Provide the QuickBEEP fully-functional live customer support chat service to your web site’s visitors so you never have to lose another sale again!
With QuickBEEP’s Live Chat you can engage your potential customers before they leave your web site!
Quickly and easily get QuickBEEP’s Live Chat on your web site and start engaging your web site’s visitors anytime from anywhere. It’s FREE and FUN! No obligation and NO CHARGE! TRY IT NOW!
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Rating: (0/5) | Votes: 0 | Hits Out: 18 | Hits In: 0
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Marshelp - Added 05/01/07
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Marshelp is a powerful and flexible web based help desk that helps a company expand its internet presence by increasing interactivity on its site. The solution is a cost effective method of customer support that resolves, manages and tracks customer sales or service issues on the website without the hassles usually involved in performing such tasks, such as transaction and communication costs, while at the same time allowing customers to get the sales or service support they need as and when they need it.
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Rating: (0/5) | Votes: 0 | Hits Out: 21 | Hits In: 0
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myKB.com - Added 05/01/07
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myKB is a professional Knowledge Base application that easily and simply integrates into your website. All data for your knowledge base is easily handled with an administration control center. "Admin" accounts have access to your myKB.com settings, "Editor" accounts have access to edit and approve your knowledge base content, and "Reader" accounts have access to view internal only information. myKB has multiple levels of security to track both your internal and external information. All your product information will be organized, searchable, and easy to navigate for your customers. Now your employee policies and procedures, 401K documentation, phone extension lists, and other private information can be distributed in an organized fashion to your employees.
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Rating: (0/5) | Votes: 0 | Hits Out: 17 | Hits In: 0
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Omnistar Live Customer Support Manager - Added 05/01/07
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Omnistar Live is a comprhensive Customer Relationship Management solution that gives you the ability to communicate with anyone coming to your web site in real time. In addition to supporting your clients and site visitors in real time, Omnistar Live also provides help desk trouble ticket tracking and a customizable and searchable knowledge base. The remotely hosted version is $24.95/operator and the installable server version is $99.95/year.
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Rating: (0/5) | Votes: 0 | Hits Out: 23 | Hits In: 0
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OneClickChat - Added 05/01/07
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OneClickChat offers a complete online sales and customer service solution for e-commerce web sites, helping organizations to increase their revenue and improve the productivity of the sales and customer service teams. Using OneClickChat, organizations can communicate live with their web site visitors at the right time, converting them into loyal customers and building strong, long-lasting customer relationships.
OneClickChat Benefits - Increase your online revenues by chatting with your web site visitors and converting them to loyal customers; - Increase your order sizes by helping your customers find the items they want and cross-selling related products; - Increase your customers loyalty and confidence by showing them that a live operator is just a click away; - Increase your customers satisfaction by offering shorter waiting times and immediate answers to their questions;
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Rating: (0/5) | Votes: 0 | Hits Out: 22 | Hits In: 0
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HostedLogic: PerlDesk Help Desk Hosting - Added 05/01/07
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HostedLogic offer hosted solutions for PerlDesk, our help desk product. Using PerlDesk you can manage your comapanies support and emails effectively. Hosting it with us ensures maximum reliability and a fully managed solution.
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Rating: (0/5) | Votes: 0 | Hits Out: 19 | Hits In: 0
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HostedLogic: PerlDesk Help Desk Hosting - Added 05/01/07
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HostedLogic offer hosted solutions for PerlDesk, our help desk product. Using PerlDesk you can manage your comapanies support and emails effectively. Hosting it with us ensures maximum reliability and a fully managed solution.
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Rating: (0/5) | Votes: 0 | Hits Out: 32 | Hits In: 0
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iHelp - Added 05/01/07
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iHelp - online sales and customer support for your web site
iHelp offers a timely and cost-effective solution to communicate live with your web site visitors at the right time, converting them into loyal customers and building strong, long-lasting customer relationships
How iHelp works for your web site operators
- The web site operators will see in real-time extensive details about all the visitors browsing your web site monitored pages.
- The operators can send a proactive chat invitation to any web site visitor, or the visitor can click the live chat button on your web pages to request online assistance.
- The operator will chat with the visitor, or he can transparently redirect the chat to another operator; all the chats are automatically recorded for future reference.
How iHelp works for your web site visitors
- When your web site visitors need help, they can click on the iHelp live chat buttons embedded in your web site pages.
- A new chat window will open on the visitor's browser, and one of the web site operators will be notified of the visitor's chat request.
- If none of the web site operators is online or all of them are busy, the visitor will be prompted to leave you an offline message.
Start using iHelp in three easy steps
- Register for an iHelp account and receive a 30 days free trial period;
- Login to your iHelp account to copy the iHelp HTML tags in your web pages;
- Install the iHelp Operator application to answer chats and manage visitors;
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Rating: (0/5) | Votes: 0 | Hits Out: 18 | Hits In: 0
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LiveHelper.com - Added 05/01/07
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Livehelper is a customer service tool for your website that enables web site visitors to instantly receive live help from your personnel. Visitors to your web site simply click a Live Help button and are connected with one of your representatives. Your representative then assists the visitor by providing information, links, graphics, or even guiding them through your web site. Livehelper features include Real Time Spell Check, Customizable Interface, SSL Secure Chat, Voice Chat, Remote Control and more. Try all of Livehelper’s features risk free for 10 days; visit our site to learn more.
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Rating: (0/5) | Votes: 0 | Hits Out: 22 | Hits In: 0
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livesupporthost - Free live chat help customer support solution - Added 05/01/07
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Our live chat support solution will give the flexibility to give live support for any site. Try now with this. Free version is available for one month. We hope it will give you the best performance and reliability. It is supporting now to install in your own server. And definitely we are now giving the solution to you in a very low price.
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Rating: (0/5) | Votes: 0 | Hits Out: 31 | Hits In: 0
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ExDesk Help Desk Software - Added 05/01/07
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ExDesk offers a web based help desk software and customer service solution for your IT support, service provider, and E-business needs. ExDesk provides full customization, rapid deployment, and affordable ease of use.
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Rating: (0/5) | Votes: 0 | Hits Out: 20 | Hits In: 0
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Global Site Support - Added 05/01/07
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Are you looking for a Customer Relationship Management (CRM) or Help Desk solution? Whether you are a webmaster of a personal website, or the HR Manager for an international company, Global Site Support will save you enormous time and costs when managing customer communication and support.
Global Site Support is a fully supported enterprise Customer Relationship Management (CRM) / Help Desk solution designed to help you manage all email and other forms of correspondence with your customers. You are not required to install any software, or upgrade any hardware. Unlike competitive CRM and Help Desk products we host the service on a fully secure centralised platform, which your staff can access over the internet, from within your organisation or from home.
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Rating: (0/5) | Votes: 0 | Hits Out: 28 | Hits In: 0
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